“Great customer service and delighted with the results!”: What customers have made of the Zerorez experience

As we approach the end of our first six months in the UK, we’re reflecting on what has been a wonderful journey so far.

After opening our doors in June, we've had the privilege of transforming hundreds of homes and workspaces across Watford and the surrounding areas. This has seen us revive everything from carpets and upholstery, to showers and mattresses - and everything in between - with our cutting-edge technology.

Since our launch, we've been wholly dedicated to providing flawless results and impeccable customer service - but nobody says it better than our customers themselves.

So to mark our six-month anniversary, we've gathered a collection of verified recent customer reviews from our Google Business Profile. These reviews are all from real Zerorez customers and provide a little insight into the game-changing Zerorez experience.

"From discovery to completion, all the team were excellent! Pav answered all of our questions with ease and we booked in for a next day service! Simon was super efficient with great attention to detail, polite and the results are brilliant! Would highly recommend!"

Alex Farmer

"The team is polite, efficient and professional. Booking is easy and communication is clear and prompt. My carpet feels clean and fresh after Zerorez's service. I won't hesitate to recommend Zerorez for a carpet cleaning job."

Rui L

"Lisa was amazing. The carpet hadn't been cleaned for the past 10 years and there were some harsh black stains that Lisa was able to remove. She was very honest from the beginning that not all stains can be removed, but she tried her best and results were seen. Thank you for making the carpet look new again."

Preety Biring

"Simon came out to clean my sofa today - he was extremely professional and careful, and has made a lovely job of bringing it back to its former state. I was on the verge of replacing it, but glad we had it cleaned. I will definitely use the company again. Thank you."

Emma K

"Zerorez are brilliant, we needed our sofa and some rugs done urgently and they shuffled things around to squeeze us in last minute. Good quality job and the price was reasonable too! Thank you so much."

David Lloyd Middleton-Adamson

"Simon was amazing. Such a pleasure to meet such a lovely gentleman. I had a flood in my shop and he came right away and made the carpet look as good as new and took the smell away. Would highly recommend him and the company!"

Yu Han

"Just had my carpets cleaned via this company and met by Leah who is incredibly professional and also very knowledgeable about the company and the method of cleaning the carpets. She provided a demonstration and then cleaned the carpet with great results. Highly recommend the company!"

Sarah Brown

"We had Zerorez come and clean our sofas and they turned out immaculate! Lisa was super sweet and did an amazing job. The process is very quick and the results were like new."


"Simon did a fantastic job on a couple of rugs that needed some attention. The rugs have come out looking new and we will definitely get Zerorez Watford back in on a regular basis."

Sanj Juj

"Stained our suede sofa, didn't think it was repairable but now it's good as new!"

Matt Armstrong

"Simon from Zerorez did a cracking job cleaning our carpets as we moved out of our rental property. Well impressed!"

Sam Buckley

For even more peace of mind, we warmly invite you to also check out our pages on Trustpilot and Checkatrade too.

So what are you waiting for? As we head into the festive season, now is the perfect time to revive your property and leave it sparkling. Contact us today and book your Zerorez cleaning session!

Get money off your Zerorez cleaning session

Ready to experience the Zerorez difference for yourself? In the spirit of the festive season, we're delighted to offer you an early gift! Book your Zerorez clean now and receive £15 off your total (minimum spend of £99 required) by using the code SEASONSFUN.